Shipping/Local Pickup
WE OFFER FREE STANDARD SHIPPING ON ORDERS OVER $99!
*within the continental US
SHIPPING:
-All orders will ship for a flat rate of $6.95 for Standard US Shipping within the United States and $12.95 flat rate to Canada.
-Priority Express orders will ship for a flat rate of $19.95 and will process + ship same day if placed before 3pm CST. Estimated shipping for Priority Express is 1-2 Business Days. Please email us at heytalulah@shoptalulah.com with any questions regarding Priority Express Shipping. Express Orders placed after 3pm CST will ship the next business day!
-We do offer free shipping on orders that are over $99 within the continental United States!
-Shipping labels are printed and processed 1-3 days prior to orders shipping.
-You will receive an automatic email notification with the tracking number for your order. Tracking is included on all domestic orders and can take up to 24 hours to update.
-Orders placed Friday-Sunday will ship the following Business Day.
POSSIBLE DELAYS:
-You will receive a notification if there is any reason your order may be delayed or cancelled.
-There may be delays due to weather, holidays, and UPS/USPS delays that are beyond our control!
UNDELIVERABLE PACKAGES:
If the address you provided is incorrect and/or unable to be delivered, the customer is responsible for any additional postage needed. An additional flat rate of $8 will be charged to the customer to re-deliver any order that was placed with an incorrect or undeliverable shipping address.
LOCAL WAREHOUSE PICKUP | RICHARDSON, TX:
-If you are in the Dallas, TX (and surrounding area), you can choose to pickup your online order at our warehouse directly. We will be happy to refund your shipping charge and schedule a date and time for pickup!
-Local warehouse pickup hours are Monday-Friday 11am-4pm. Our warehouse is located in Richardson, TX.
-In order to qualify for local pickup, you must take the following steps within 1 hour of placing your order(s):
1.) Email: localpickup@shoptalulah.com
Subject: LOCAL WAREHOUSE PICKUP ORDER #
-Our customer service team will send you a notification via email as soon as your order is ready to be picked up!
HAVE A QUESTION?!
We are here to help!
Our customer service team is happy to answer all of your questions Monday-Friday 9am-5pm CST.
heytalulah@shoptalulah.com
