RETURNS:

If for some reason you are not 100% satisfied with your order (we know you will be!), we accept returns of unworn, unwashed, undamaged or defective merchandise purchased on our site for a refund within 30 days of original purchase!

-Discounted items are final sale and are not eligible for refund or store credit. If you use a discount code of 30% off or more, the items that the code covers are FINAL SALE. Items from our FINAL SALE tab ending in .99 are also final sale.

-$4 will be deducted from your refund for Return Shipping

-Please allow 3-4 business days for our warehouse to receive your return, and 7-10 business days for our return department to process your return. It may take 2-4 business days for the refund to be applied to your bank account.

RETURN CONDITIONS:

Unfortunately, you will not receive credit if items are defected and/or not in original condition + a $10 shipping fee will be charged to your account in order to ship the item(s) back to you. Thank you for understanding! 

Any reduced-price items of 30% off or more or merchandise marked “SALE" or "Final Sale" cannot be returned. Pre-Orders are final sale. Body Suits + Accessories are final sale. Items ending in .99 ARE FINAL SALE!

 

SHOE RETURNS:

All footwear returns must include the original shoebox in its original condition, without postal labels. If you are returning shoes, the shoe box must be placed in another box for shipping to protect the shoe box. If there are shipping stickers or labels on the shoe box, we will not accept a return.

 

HOW TO RETURN:

For orders that meet our return refund criteria:

Step 1: Submit a Return Request.

Step 2: Ship your return back using our prepaid return labels (downloadable in step 1).

Step 3: Your refund will be processed within 5 business days of being delivered/received to Talulah. A $4 Return Shipping Fee will de deducted from your refund. Original shipping is NOT refunded.

-Please allow 3-4 business days for our warehouse to receive your return, and 7-10 business days for our return department to process your return. It may take 2-4 business days for the refund to be applied to your bank account.

 

LOCAL WAREHOUSE PICKUP | RICHARDSON, TX:

Please email localpickup@shoptalulah.com for inquiries on Local Warehouse Pickup and Returns. We will be happy to accept your return at our local warehouse free of charge.

Email: localpickup@shoptalulah.com

Subject: LOCAL WAREHOUSE RETURN Order #