If for some reason you are not 100% satisfied with your order (we hope you will be!), we accept returns of unworn, unwashed, undamaged or defective merchandise purchased on our site in exchange of store credit.

RETURN CONDITIONS:

  • Any reduced-price items of 30% off or more or merchandise marked “SALE" or "Final Sale" cannot be returned.
  • Pre-Orders are final sale.
  • Body Suits are final sale.
  • Bralettes are final sale.
  • Accessories are final sale.
  • Items with price ending in .99 ARE FINAL SALE!
  • Unfortunately, you will not receive credit if items are defected and/or not in original condition + a shipping fee will be charged to your account in order to ship the item(s) back to you.

SHOE RETURNS:

  • All footwear returns must include the original shoebox in its original condition, without postal labels.
  • If you are returning shoes, the shoe box must be placed in another package/box for shipping to protect the shoe box.
  • If there are shipping stickers or labels on the shoe box, we will not accept a return.
RETURN ADDRESS:
To return,
  1. please make sure your order meets our return criteria and is not a final sale item before you complete your return! :)
  2. Include your Order Number (included in your original order confirmation email and printed invoice!) and Reason for Return! (i.e. wrong size, defective item, etc.)
 
Shop Talulah
Attn: RETURNS
1359 Exchange Dr.
Richardson, Texas
75081
  • Please allow 3-4 business days for our warehouse to receive your return, and 7-10 business days for our return department to process your return and store credit.
  • You will receive an online store credit via email. This store credit will be applied to the original email and account your purchase was made on.

 

LOCAL WAREHOUSE PICKUP | RICHARDSON, TX:

Please email localpickup@shoptalulah.com for inquiries on Local Warehouse Pickup and Returns. We will be happy to accept your return at our local warehouse free of charge.

Email: localpickup@shoptalulah.com

Subject: LOCAL WAREHOUSE RETURN Order #